How to uninstall a Pointstone product from my computer?

If you are running Windows XP

1. 1. Go to the Start menu and select Control Panel
2. 2. Select "Add or Remove Programs"
3. 3. Select the Pointstone product you want to uninstall and click Uninstall
4. 4. Follow the uninstall wizard instructions

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If you are running Windows 7 or Windows Vista

1. 1. Go to the Start menu and select Control Panel
2. 2. Select "Programs", then "Programs and Features"
3. 3. Select the Pointstone product you want to uninstall and click Uninstall
4. 4. Follow the uninstall wizard instructions

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If you are running Windows 8

1. 1. Locate and open Control Panel (if you do not have the Control Panel shortcut on your classic desktop, just switch to the Metro interface and simply start typing in 'control panel')
   
   
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3. 2. Once you are in Control Panel, select "Programs", then "Programs and Features"
4. 3. Select the Pointstone product you want to uninstall and click Uninstall
5. 4. Follow the uninstall wizard instructions

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If you are running Windows 10

1. 1. Right-click the Start button and select Control Panel
2. 2. Go to Programs and Features (if your Control Panel is in Category view, go to Uninstall a Program)
3. 3. Select the Pointstone product you want to uninstall and click Uninstall
4. 4. Follow the uninstall wizard instructions

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What can be done if a program doesn't uninstall?

If your first attempt to uninstall a program fails, sometimes giving the uninstall another try will work.

If the second attempt fails, try booting your Windows into Safe Mode and running the uninstaller.

Another option, which works well if the program has been recently installed, is to use System Restore to roll your system back to a time before you installed the program.

If you are still having problems uninstalling our software, please contact us and we'll be glad to help.

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