How can I retrieve my license information?


If you lose or forget your licensing information, our website has a licensing information retrieval system that allows you to retrieve your information. All you need is your order number or the original email address you used to purchase the product.

You can have your registration information resent to you from the following URL: http://www.pointstone.com/support/myaccount/lostid

If you have a new email address please use our Customer Service Center at http://www.pointstone.com/support/myaccount to update it and then request a new registration key.

If your old account no longer exists contact us and inform us that your e-mail address has changed. Be sure to include your old e-mail address and the new one.

Was this article helpful?

Yes No

Last updated on November 5, 2011 with 16463 views



Cannot find your answer?

Please submit a ticket with your query and we will contact you as soon as possible.